Customer Support

        Our Account and Customer Service Representatives can be reached during normal business hours via our toll-free or international numbers, above. After hours, your message can be left on our voicemail system and your call will be returned on the next business day.

For Product Returns:

       A Returned Goods Authorization (RGA) number must first be obtained before returning products to GURUSCALES.Our PHONE numbers,email,website can be used to obtain an RGA number. Please supply the model number, serial number and reason for the return, along with your name, address and phone/fax numbers, and a Customer Service Representative will confirm your RGA# by fax or phone. After hours, you can leave your request for an RGA number in our voicemail system.

Send Us E-mail

        We also can be contacted via e-mail at sales@guruscales.com. E-mail replies are usually processed within 48 hours from the day the e-mail was received.